Gold Coast maternity, newborn, child, cake smash & family photographer studio and on location outdoorGold Coast maternity, newborn, child, cake smash & family photographer studio and on location outdoorGold Coast maternity, newborn, child, cake smash & family photographer studio and on location outdoor F.A.Q's

What is a booking fee and what does it cover? Is it just baby or can we have family photos too?

Can I postpone or cancel?

Do I get Digital Files?
When are payments due? Where is your studio?
How can I pay? What do I bring?
Do you have a payment plan option? Are the sessions on location or in a studio?
My baby's already arrived, can I still get photos? How long does a session take?
Is there a discount for booking Maternity and Newborn Sessions at the same time? How long until I get my Collection?

 

Gold Coast maternity, newborn, child, cake smash & family photographer studio and on location outdoorGold Coast maternity, newborn, child, cake smash & family photographer studio and on location outdoorGold Coast maternity, newborn, child, cake smash & family photographer studio and on location outdoor

 

Do I need to pay a Booking Fee?

Yes, your Booking Fee is required to confirm your session date and time.  It is non-refundable  but can be transferred to another date if need be.  If you have not paid your booking fee and someone else books your date, you will need to re-schedule your session.

Your Booking fee covers

  • Your preferred date
  • Your Pre-Consultation/Design and Styling of your session (through a series of discovery phone calls)
  • Your customised portrait session (photographers time and talent)
  • Editing of your images for final presentation
  • Your Design Consultation
  • $100 towards your family portrait Wall Art Collection
  • Cloud storage of your images for 10 years (whether an order is placed or not)

What happens if I have to cancel or postpone my session?

If you need to re-schedule your session, please let me know within 48 hours and your Booking Fee will be transferred to your new date.  If you re-schedule three times, your Booking Fee will no longer be transferable and a new Booking Fee will need to be paid should you still want your photo session, due to the limited number of bookings I take per week booking fees are non refundable.

When is my payment due?

Your Booking Fee needs to be paid at the time of making your booking.  If you do not pay your Booking Fee, your chosen date may be booked by someone else.  

All Collections need to be paid in full at your Design Consultation.  If you require a payment plan please speak to me about your options, if using THL (Take Home Lay-by) the first payment of 40% is expected at your Design Consultation and a payment schedule will be arranged. 

What payment methods do you accept?

Payment can be made by Bank Transfer, Credit Card (Visa & Mastercard Only) or in person using Eftpos.  Cash/Cheques are not accepted by the studio. 

Do you offer payment plans?

Yes!  Payment plans are available, please call Michelle on 0413 864 596 for more information.

I didn't book before my baby arrived! Can you fit me in?

If you've had baby brain and completely forgot to book your session, please CALL me! on 0413 864 596. While emails are great, if you are looking for a squeeze in appointment, the quickest way to find out and secure that session is to pick up the phone! I promise, I don't bite!

Do you have combined Maternity and Newborn Collections?

Yes, Combined Maternity & Newborn bookings are $300 with $150 going towards your custom Wall Art.

Can I have photos of me and my family with my newborn?

Absolutely! I encourage both mum, dad and any siblings to be in a few photos with their precious new baby! There is no extra charge for this, it is something I believe all new families should have! My studio can only accommodate small groups, so if you have family visiting from Overseas please be sure to let me know if they will be joining us,  this is usually limited to grandparents.

Do you offer Digital Only?

As an artistic photographer, the ultimate goal in what I do and the service I provide is to come away from your Photographic Experience with beautiful images that stand the test of time and will be proudly displayed in your home. Usually this translates to albums and Wall Art Collections that can be admired for years to come. I do provide Social Media ready photos for sharing.

Where is your Studio?

My studio is located in Tallai, Gold Coast.  Just off the M1 and only 5 minutes from Robina Shopping Centre. 

Do I need to bring anything?

This question has a different answer for many different types of sessions and may change for different clients.  This question will be answered in your pre-session Consultation.

Do you do location or just studio?

Yes, I do!  You have the choice of studio or location for Maternity sessions and Family Sessions are always outdoors. Newborn sessions are studio only.

There is a $50 travel fee for locations beyond a 50km radius from my studio.

How long will my session take?

Newborn Sessions can take 2 - 4 hours

Maternity Sessions can take 1 - 1.5 hours

Family Sessions can take 45 minutes - 1 hour

How long before I get my prints/products?

Approximately 2 - 3 weeks after your Design Consultation. Sometimes longer for albums.

All orders need to be collected from the studio.

 

 

Michelle Byrne Photography - Mudgeeraba Rd, Tallai QLD 4213